Privacy Policy

We collect information you provide directly, including:

• Full name, email address, phone number
• Delivery address
• Payment information when placing orders
• Account information when registering
• Your communications and feedback

Automatically collected information:

• IP address, browser type, device information
• Cookies and analytics data (see Cookie Policy)

Your information is used to:

• Process and deliver orders
• Contact you about orders and services
• Send promotional information (only with your consent)
• Improve your shopping experience
• Handle complaints and disputes
• Comply with Vietnamese legal requirements

We retain personal data for the period necessary to fulfill the purposes of collection:

• Order information: 3 years from transaction completion
• Account information: until you request account deletion
• Analytics data: 26 months

After these periods, data will be deleted or anonymized.

We implement appropriate security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. Payment data is encrypted and not stored on our systems.

We do not sell or share personal information with third parties, except:

• Shipping partners for delivery
• Payment providers for transaction processing
• Analytics services (Vercel Analytics)
• When required by law

Under Vietnam's Personal Data Protection Law, you have the right to:

• Be informed about the collection and processing of your personal data
• Access and review your personal information
• Correct inaccurate information
• Request deletion of your personal data
• Withdraw previously given consent
• File complaints about data processing

To exercise these rights, please contact us via email or phone.